Other Policies: 1.) We are not responsible for any custom duty or import tax. 2.) We will leave POSITIVE FEEDBACK after receiving the payment. Please contact us if you are not satisfied with the item after receive it. 3.) All emails will be answered within 2 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.   Warranty and Guarantee: 1.)12 months Warranty. 2.)If you are not satisfied when you receive your item, please return it within 15 days for a replacement or money back. Please contact me before you return it. 3.)If item is defective, We will send you a replacement without extra charger, or offer refund after we receive the defective item.   Solid Material Solid material, one step shaped handle without gaps and welding Silent Design Smooth opening and closing, with a door bumper wall protector